Fifth Third Bank & ATM in 8600 Lee Vista Boulevard

Customer Reviews about Fifth Third Bank & ATM:

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  Horrible Experience with 5 3 bank at Lee Vista that turned my Saving into Losing Account!!! $50 CHARGE if you want to close it even 5 3 bank made all mistakes on the account.... SO REGRET to open account with 5 3 Bank at Lee Vista Blvd --- I placed my business savings with this bank six months ago. It has been charged $10.75 twice and one $2.20 in the past six months while I was told there is no minimum requirement to keep this saving account. Knowing that I have good savings in this account, I came to the bank to ask for refund on 3/9/2011. They credited my account and admitted that they put me in the wrong type of account in the beginning and said it will never happen again after they corrected it. However, 3/15/2011 which is 6 days later the service charge $10.75 showed up again. So I called this bank to ask the gentleman who fixed the account before. Due to taking him a while over the phone then he offered to call me back when he got an answer. Few days later, I called him again on 4/1/11. After a long waiting, the phone got to the branch manager. To my very surprise-- the manager told me that the previous charges got refunded was based on their courtesy. She said they will not waive $10.75 this time. While evaluating earned $0.59 interests this month, I felt no sense to keep this saving account if I need to losing money due to these "mistaken" service charges by 5 3 Bank. So I asked to close it. Guess what? I need to pay $50 in order to close this account!!!! The branch manager told me --for business account there is ALWAYS a $50 charge to close it if I chose to close it today, 6 months or one year later... Thus I called their 1800 numbers customer service to seeking help. End of the representive still told me that there is nothing they can do either to refunding $10.75 nor closing it without penalty. I just teased myself that I rather put all cash under bed than opened a saving account with 5 3 bank...! The reason I post this review is to share my experience which I never encountered this type of "surprised services" with other banks.
  By A Google User, December 10, 2016

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